Cancellation Policy

Welcome to Combo Collection. This Cancellation Policy explains the terms and conditions for cancelling orders placed through our website, https://combocollection.online/.

1. Order Cancellation

Customers may request cancellation of their order before the order has been dispatched.

To request cancellation, please contact us using the email address provided below and include your order number and registered contact details.

Once an order has been dispatched, cancellation may not be possible. In such cases, customers may refer to our Return and Refund Policy.

2. Cancellation Approval

All cancellation requests are subject to verification and approval by our team. We will inform customers about the status of their cancellation request through their registered email address or contact details.

3. Refund for Cancelled Orders

If a cancellation request is approved and payment has already been received, the eligible refund will be initiated through the original payment method or applicable payment gateway.

The time required for the refund to appear in the customer’s account may vary depending on the bank, card issuer, UPI provider, or payment service provider.

4. Orders Already Dispatched

Orders that have already been dispatched may not be eligible for cancellation. Customers should refer to our Return and Refund Policy for applicable return or refund conditions.

5. Failed Payments

If the payment amount has been deducted from your account but your order has not been confirmed, please contact us with your transaction details. We will verify the transaction and process any applicable refund through the relevant payment channel.

6. Changes to Orders

If you wish to change your order details, such as the product, size, colour, or delivery address, please contact us as soon as possible. Changes cannot be guaranteed once an order has been processed or dispatched.

7. Contact Us

For order cancellation and related enquiries, please contact:

Please mention your order number in all cancellation-related communications so that we can assist you promptly.

8. Policy Updates

Combo Collection reserves the right to update this Cancellation Policy when necessary. Any changes will be published on this page.

By placing an order on our website, customers agree to the applicable terms of this Cancellation Policy, subject to applicable laws and consumer rights.

Customer Support:info.combocollection@yahoo.com